Accessibility and ADA Information

Our Commitment to Accessibility

Teller County is committed to ensuring that all individuals, regardless of ability, can access our digital services and content. In compliance with Colorado House Bill 21-1110 and the Technology Accessibility Rules (8 CCR 1501-11), we are actively working to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our ongoing work includes reviewing website content, improving the accessibility of documents, and addressing technical issues that may limit access for some users. While this work is in progress, all public content remains available. We appreciate your patience and support as we continue enhancing the accessibility and usability of our digital resources.

Transparency and accountability are important to us. Our efforts are publicly documented - and we regularly publish updates that outline our progress, current initiatives, and future goals. This includes efforts to address our website, internal systems, third-party platforms, and assistive technology compatibility.

Current Accessibility Measures

To improve digital inclusion and usability, Teller County has adopted several tools and practices:

AudioEye Visual Toolkit – Provides real-time visual accessibility adjustments on our website
CommonLook PDF and Word tools – Used for document remediation and accessible formatting
Acquia accessibility scans – Automated reporting to identify and correct web issues
Structured accessibility training – Delivered to staff for content creation and communication
VPAT reviews and procurement checkpoints – Ensuring our third-party digital tools meet WCAG 2.1 standards

This Accessibility Compliance Statement was last updated on: 6/30/2025

Reporting Issues or Requesting Accommodations

We value your patience as we continue to make improvements to our website. Teller County is committed to providing a timely response to reports of inaccessible digital content or requests for reasonable accommodation.

If you encounter inaccessible content on our Teller County website or online services, please contact us via our Website Accessibility Form or by phone at 719-686-7940.

Additional Accessibility Information

Digital Accessibility Progress Reporting

Teller County publishes updates summarizing our efforts, challenges, and areas of focus. These reports provide transparency into our accessibility roadmap and help us remain accountable to our commitment.

View our most recent accessibility report

Key focus areas include:

Remediating high-traffic web pages and PDF documents
Priority is placed on documents and pages accessed frequently by the public, especially those critical to services, deadlines, or compliance. This includes news, forms, agendas, and department landing pages.
Evaluating all third-party applications
Teller County is actively reviewing the accessibility of all external platforms and services integrated into the website, including GIS tools, payment portals, and agenda systems. Vendors are being engaged where remediation or conformance documentation is required.
Ongoing training, policy development, and process improvements
Staff are receiving structured training to support accessible content creation. Internal policies are being updated to reflect WCAG 2.1 Level AA standards, and workflows are being refined to ensure accessibility checks are integrated into publishing and procurement processes.
Documenting compliance and accessibility decisions
Teller County maintains internal records of scan results, remediation actions, accessibility statements, and third-party vendor documentation to demonstrate sustained good faith efforts toward compliance.
Improving content structure and readability
We continue our efforts to improve the quality and presentation of our digital content. This includes refining language, improving layout, and ensuring that information is easy to follow and understand. These efforts are part of our broader commitment to creating a digital experience that is accessible, consistent, and welcoming to everyone.
Monitoring evolving accessibility standards
We continue to stay informed on evolving accessibility standards at both the state and federal levels, including the revised Colorado rules (8 CCR 1501-11). Ongoing awareness of these updates helps ensure long-term alignment with current legislation and best practices.
Engaging in public transparency and feedback
Accessibility progress updates are shared publicly, and a feedback mechanism is in place to encourage community members to report barriers or request accommodations.

Vendor Reviews and Communications

Teller County is taking a proactive and structured approach to ensuring that all third-party platforms, tools, and digital services meet accessibility standards. Recognizing that accessibility is a shared responsibility, we have implemented clear expectations and internal workflows to support compliance throughout the vendor lifecycle.

Key actions include:

Formal vendor accessibility reviews
In February 2025, formal outreach began to technology vendors to assess the accessibility of their products and services. This process includes requesting Voluntary Product Accessibility Templates (VPATs), reviewing conformance with WCAG 2.1 Level AA, and documenting any known accessibility limitations.
Procurement process integration
Accessibility considerations are now integrated into the County’s procurement practices to help identify potential accessibility concerns early in the evaluation process prior to contract approval or implementation.
Vendor accountability and expectations
Vendors are expected to provide valid conformance documentation, identify known accessibility issues, and communicate remediation timelines. When issues are identified, we request specific plans and milestones for resolution.
Internal checkpoints for digital tool requests
All requests for new digital tools or services are now subject to a mandatory ADA review - ensuring accessibility is evaluated before approval, integration, or launch.

AudioEye Trusted Certification

Teller County's website features the AudioEye Visual Toolkit widget, which enables visitors to personalize the visual presentation of our website based on individual needs and preferences. The widget can be accessed by clicking the AudioEye icon at the bottom right of our webpages.

The AudioEye Trusted Certification represents a commitment to accessibility and digital inclusion. Teller County's website, tellercounty.gov, is AudioEye Trusted. The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.

AudioEye certifies that the www.tellercounty.gov website is being optimized to substantially conform with AudioEye's interpretation of the informative guidance provided by WCAG 2.2 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove barriers and will continue to enhance this site for optimal accessibility and usability for all users.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

To download this program for free, visit the Adobe website.
To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.

Supported Assistive Technology

Latest Version of JAWS for Windows
Latest Version of NVDA for Windows
Latest Version of VoiceOver for Mac OS X
Keyboard-Only Navigation